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 Electronics : Plustek OpticFilm 7200 7200DPI Film Scanner |
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Rating:  - Does not work with Mac OS
Imagine my excitement when I finally find a film scanner (OpticFilm 7200) with such high reviews on the internet, after trying many solutions for digitizing a collection of 5,000+ slides... Only to find out this product cannot support Mac OS. Given the current upswing in market share of Mac products (MacBook and MacBook Pro hold position #7 and 8 on the Bestsellers in Computers & PC Hardware on Amazon as of this review), it is very unfortunate that Plustek has chosen to ignore such a sizable market of creative types whom would benefit from having access to their products...
Sad, sad indeed....
Rating:  - Plustek OpticFilm 7200 7200DPI Film Scanner
This is a very easy to install, easy to use device that worked well for me. The quality of the scans is very good and most often I do not even use the highest quality setting. I transferred all of my family slides from the 60's and placed them on DVD. The software provided is decent. I prefer the "quick scan" feature when doing bulk transfer. You will have to make occassional adjustments to the autocrop if your slides have varying light conditions, but no sweat. I then discovered that this device is like a darkroom in a box - when I started transferring negatives. All in all a really good investment for me. Works well with my XP - x64 O/S.
Rating: - Incredibly Bad Customer Service
I purchased a Plustek OpticFilm 7200 from Amazon several months ago. It set up and worked fine for a week or so. Then the OpticFilm program indicated that the unit was not connected. It is properly connected and pressing buttons on the unit show reactions on the computer screen. But it will not work.
So, after a thorough reading of the manual, which does not help in this situation, I determined to call for help. Here's what I found:
"One of our representatives will be happy to assist you from Monday through Friday in office working hours as shown below:
Other Countries or Areas (including United States)
9:00 a.m. - 6:00 p.m. Taiwan Time"
Unbelievable that Amazon sells these products without ensuring that there is appropriate U.S. customer service in place.
Rating: - Best Investment!
This product does just what it says! It has been the best investment for me, my famly and friend to preserve our old slides! Totally worth the expense.
Rating:  - Retired USNR O-6
So far so good .... I received the Optic Film 7200 with the Silverfast SE disk version. B4 you start, you can get a FREE Silverfast Upgrade to 6.6.0r2 and there is another one due out shortly. Contact Laser Soft Imaging in Sarasota FL @ 941-921-4815 from 3PM to 5PM for tech support from "Boris' -- he is very helpful. The Silverfast is terrific and once you get over the learning curve; you will be very satisfied. Forget the tutorial manual that Amazon links to the hardware; it does not address Silverfast SE technique -- only the higher versions e.g. Silverfast Ai. FYI -- Plustek is coming out with the NEW Plustek 7500i in 4Q2008. It will have the latest Silverfast software and better imaging at a respectful price.
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