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 Electronics : US Robotics V.92 External 56K Faxmodem |
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Rating:  - Such a thing as a reverse Pollyanna?
You know, I look at these other reviews and can't understand them. I have used US Robotics modems since they came out with the speedy 2400 bps model back in 80-something. Never had any complaints. The only reason I ever replaced one was more speed! The first exception was the 56K one I bought on ebay 5 years ago. Paid $25 for it and it worked perfectly until 1/22/2006. For some reason, it couldn't pick up the phone. Enter Amazon and this modem. I ordered it at 4 PM CST on 1/23 and it was here by noon on 1/24. I unplugged the old modem and just put the same cables into the new one. First dial out didn't connect but have had five now that did (as of midnight). No connections at less than 40K and one at 48K! First time I ever hit that speed in all my years of dial-up.
I don't know how the software drivers in this package are but I can testify to the ones I have been using for 3 years. It has been my experience with USR that you must be positive which modem you actually have and get the right drivers. They used to have a tool that you download that would tell you what drivers you needed.
I find it hard to believe that the other four reviews here had such uniformly bad experiences. I would not use a dial up modem from any other company. I live well out in a rural area of Louisiana and will not have a faster way of accessing the Internet anytime soon. I did not hesitate to buy this modem.
Your milage may vary.
Rating:  - terrible purchase, don't do it, just don't do it
Purchased this $99 item along with $18K of computers and it never worked. Wouldn't connect. Spent 1 hr troubleshooting myself, 30 mins with tech support. Paid to Fedex it. That was Oct 29. Here we are Dec 2 and I still have no modem. Tech support says tonight that the order was processed YESTERDAY and the case is PENDING. When do I get my modem? They can't say. In the meantime, my $18K computer system has no modem. I'm tempted to buy a replacement (not USR) but you know that the next day I'll get the USR and then what do I do? I'm told Dell would have sent a modem post haste, without waiting to receive the defective one.
My computer seller says he bought mine and two others. He had to send one back because it wouldn't connect. Sounds like US Robotics, who used to be a stand up company, can't cut it on manufacturing or warranty support. Never again.
Rating: - What a JOKE...!
This is a piece of junk...Do not purchase this modem...Refuses to answer...Locks up...Driver XP issues
Rating: - Dead at 19 months
I thought this modem was ok until it just stopped dead after about 18 months- could not even get the power light to come on.
Will now try another brand.
Rating: - TELEPHONE SERVICE IS COSTLY
After working for a year, the synchronization failed at the end of the connection procedure. In order to get service, you must phone up and get a number to send it in. But they don't want you
to send it in. They charge you $8.00 for the call, and will refund it if they decide you shouls send it in. Well, first of
all , they give you a 801 phone number to Salt Lake City. I
thought this was toll free, like an 800 number. So
I just used regular service instaed of a 5 cents a minute service. My phone call ended up costing 9.60 for 28 minutes plus
the 8.00 USR charge. What did they do for me. They stepped me
through the procedure to add at dialup an external "key"
that I learned later through internet search that turns off the
V92 technology. Anyhow, after setting this key for the modem,
it was slow, slow. I ended up going back to my old 28-33K
US Robotics that i bought in 1996. Don't bother with US Robotics
Get a ZOOM 56K modem. After 3 1/2 years My ZOOM on my other computer is functioning well; although the spring on the switch
is tempermental. At least it will last 4 years - looks like. For those that made a mistake, the Setting is "&f1s32=96". This turns
off V92. DON'T BUY - Their warranty is a ripoff.
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