Rating: - Company practices
I have made a purchase of this through Amazon and will review the product once I receive it. My review here concerns the business practices of the company. I initially placed an order directly with the company itself. They advitise that they accept credit cards or PayPal. They however replied to me that I would have to make a direct money transfer. Given the other review on this site and the difficulty they are having with the company I was unwilling to make the EFT as trying to get a refund ... Read More
Rating: - Deluxe ER850&Ectaco C-Pen scanner - easy purchase & painful return.
The representative of Ectaco, who spoke in Russian managed to convince a 77 YEAR OLD RETIREE, who hardly speaks English, that the "product" would help in learning and understanding English. Since the Ectaco representative never explained the return policy while talking to the elder customer (my father in law), my wife and I requested this information from a sales representative who informed us about the 7 days available for the evaluation of the product, and NEVER MENTIONED A 6.5% RESTOCKING FEE. ... Read More